Dear CFO by Phoenix Strategy Group

For marketplaces

GMV is vanity. Take rate pays the bills.

Dear CFO connects Stripe, your own marketplace data and your ad spend to your accounting, so GMV, take rate, payouts and contribution margin come from the same live numbers.

Works with

  • Stripe logo
  • Shopify logo
  • BigQuery logo
  • Google Ads logo
  • Facebook Ads logo
  • QuickBooks Online logo
  • Xero logo

GMV this month

$3.60M

+11%

Take rate

12.4%

+0.3 pts

Illustrative figures

The problem

Two sides, three systems, no single number

Transactions run through Stripe, listings and users live in your own database, and acquisition spend sits in the ad platforms. Take rate and contribution margin need all three, every week.

  • Transactions and payouts in Stripe
  • Buyers, sellers and listings in your database
  • Acquisition spend in Google and Meta

Listings, users and transactions from your own database come in through BigQuery.

  • Stripe logoStripe
  • Shopify logoShopify
  • BigQuery logoBigQuery
  • Google Ads logoGoogle Ads
  • Facebook Ads logoFacebook Ads
Dear CFO

How it works

Everything flows into one live set of numbers.

Each system syncs on its own schedule into one managed warehouse. Statements, metrics and answers all read from it, so they always agree.

Stripe
Shopify
BigQuery
Google Ads
Facebook Ads
QuickBooks Online

Live statements

P&L and balance sheet, current

Your metrics

Defined once, kept current

Answers

Ask in plain English

Numbers you can track

The numbers marketplaces run on.

Illustrative figures

GMV and take rate

Gross volume and the share you keep, from Stripe or your own data via BigQuery.

$3.6M GMV

Contribution margin

Net revenue less payment costs, incentives and acquisition.

38% of net revenue

What is contribution margin? →

Payouts

What went out to the supply side, and when.

$2.9M paid out

Acquisition cost

Google and Meta spend against new buyers or sellers.

$34

per new buyer

What is ROAS? →

Liquidity

Listings that transact, from your own data through BigQuery.

63% of listings sold

Cash runway

Cash against burn, from the books and the model.

19 months

at current burn

What is cash burn and runway? →

Questions

Dear CFO for marketplaces

Our transaction data lives in our own database. Can you use it?

Yes. Save queries in BigQuery and their results sit next to Stripe, your ad spend and your books.

Can I see take rate over time?

Yes. Gross volume and net revenue come from Stripe or your own data, so take rate is tracked every period.

Does it change anything in Stripe?

No. Dear CFO never creates charges, refunds or payouts.

Other industries

All industries

See it against your own numbers.

Create a login and connect your systems in minutes, or book a call and we will walk through it with your business in mind.