Dear CFO by Phoenix Strategy Group

Marketing

Marketing efficiency ratio (MER)

Marketing efficiency ratio is total revenue divided by total marketing spend: a blended view of what all marketing returns, without relying on attribution.

Formula

MER = Total revenue ÷ Total marketing spend

Worked example

Revenue for the month$400,000
Google Ads spend$50,000
Facebook Ads spend$30,000

$400,000 ÷ $80,000 = 5.0× (marketing is 20% of revenue)

Why it matters

Each ad platform credits itself for sales, so platform ROAS figures overlap. MER uses revenue you actually recorded and every dollar of spend, so it cannot be inflated by attribution, which makes it a steadier check on whether marketing as a whole pays off.

Common mistakes

Where it misleads

Calling it total marketing spend while counting only paid ads, which overstates MER.

Using gross revenue before refunds and discounts.

Cutting spend to lift MER and missing that revenue from past campaigns will fade a few months later.

Stop calculating it by hand.

Dear CFO keeps your statements, forecasts and metrics current from the systems you already run.