Dear CFO by Phoenix Strategy Group

Profitability

Operating margin

Operating margin is the share of revenue left after the cost of goods sold and all operating expenses, before interest and taxes.

Formula

Operating margin = Operating income ÷ Revenue, where Operating income = Revenue − Cost of goods sold − Operating expenses

Worked example

Revenue$2,000,000
Cost of goods sold$1,200,000
Operating expenses$500,000
Operating income$300,000

$300,000 ÷ $2,000,000 = 15%

Why it matters

Operating margin shows how well the core business turns sales into profit, regardless of how it is financed. It is where overhead creep shows up first.

Common mistakes

Where it misleads

Including interest or one-off gains, which belong below operating income.

Comparing it with EBITDA margin, which adds back depreciation and amortization.

Missing costs that are booked inconsistently, such as owner pay recorded as distributions one year and salary the next.

Stop calculating it by hand.

Dear CFO keeps your statements, forecasts and metrics current from the systems you already run.