Dear CFO by Phoenix Strategy Group

Field service integration

Dear CFO for ServiceTitan

Jobs, invoices, estimates, payments and technicians from ServiceTitan, beside your P&L, so revenue per job and per technician are numbers you can plan with.

Dear CFO only reads from ServiceTitan.

ServiceTitan logoServiceTitan
Dear CFO
Statements
Metrics
Answers

What you can do

What ServiceTitan data does inside Dear CFO

Revenue by job, technician and business unit

Invoices and invoice items joined to jobs, technicians and business units, next to what those jobs cost in your accounting.

Estimates to cash

Estimates, jobs, invoices and payments in one place, so close rates and collection time are measured, not remembered.

Ask it like you would ask a person

"Which business unit had the best margin last quarter?" goes to the AI analyst, which shows the figures behind its answer.

What syncs

What Dear CFO reads from ServiceTitan

ServiceTitan datasets
  • Estimates
  • Business units
  • Employees
  • Technicians
  • Payments
  • Invoices
  • Leads
  • Customers
  • Projects
  • Jobs
  • Customer contacts
  • Invoice items

If a ServiceTitan module is not granted to the app, only that table is skipped; the rest keep syncing.

In full, Dear CFO copies jobs, projects, estimates, invoices and their line items, payments, leads, business units, employees and technicians, and customers, including customer names, addresses, email addresses and phone numbers. How it is stored and protected is in our privacy policy.

How to connect

Set up in a few minutes

  1. 1
    A ServiceTitan admin enables the Dear CFO app and generates its credentials.
  2. 2
    In Dear CFO, open Integrations, choose ServiceTitan, and paste the Tenant ID, Client ID and Client Secret.
  3. 3
    The first sync loads your data. After that each sync reads only what changed.
Connection
Tenant ID, Client ID and Client Secret from your ServiceTitan admin
Access
What your ServiceTitan admin grants the app. Dear CFO only reads.
Sync
Daily by default. You can sync more often, up to hourly, from the integration page.
Accounts
One ServiceTitan tenant per company
Where it shows up
Every table becomes a dataset you can use in reports, metrics, dashboards and the AI analyst, next to your accounting.

Questions

ServiceTitan and Dear CFO

Where do the credentials come from?

A ServiceTitan admin enables the Dear CFO app for your tenant and generates a Client ID and Secret. Your Tenant ID is shown in ServiceTitan’s settings.

We already export ServiceTitan to BigQuery. Will our queries still work?

The tables follow the same column layout as the common ServiceTitan-to-BigQuery export, so existing SQL usually carries over.

How often does it update?

Daily by default, and you can choose a faster schedule. Each sync reads only what changed.

Connect ServiceTitan and see it against your own numbers.

Create a login and connect in minutes, or book a call and we will walk through it with your business in mind.